Get quick answers to some of the most commonly asked questions or reach out to atelier@lumber.dev.

1. What are Atelier Showrooms?

Showrooms are password or email protected mini-stores that allow brands to sell products in a protected environment. Use cases include: Sample sales, VIP Sales, early access, limited edition sales, drops, and influencer gifting. Showrooms can be hosted on their own private URL or embedded in the online store, simply by pasting their URL to any link or button.

2. How do I set up a Showroom?

After installing the Atelier sales channel you simply click the “Create Showroom” button and follow the prompts. You can select products to feature, customize the look and feel of the shopping experience and password page, and adjust settings like access control.

3. Can I customize the look of my Showroom?

Yes, there are a variety of styling options and we are happy to consider additional customization options—simply reach out to us.

4. Why is Atelier a Sales Channel and not an app?

As a Sales Channel we're able to manage inventory availability separately from your Online Store which gives you full control over the items shoppers can access. You can use our embed feature to launch private sales directly on your site without risking products showing up in search or the Shop All page.

5. How do I add products into a Showroom?

The products featured within a Showroom are automatically pulled from the selected collection(s).

6. How many campaigns can be created per collection?

As many as you like.

7. How do I unpublish sales after they're finished?

To prevent users from accessing your campaign, simply change the status from "Active" to "Draft" and save the changes. Users won't be able to access a campaign marked as "Draft"."

8. How do I update my Showroom inventory?

Atelier campaigns seamlessly sync with your Shopify store inventory. You won't need to establish any extra management systems for this.

9. How do I add Categories to the Navigation Menu?

You can manage the menu at the bottom of the "Store Layout" tab (Header & Navigation). By adding a category, you are able to select the exact items you want to showcase. Keep in mind that these categories essentially just act as filters—the actual products and availability is managed via the collections you make available.

You can also choose to hide all menu items if you like.